We endeavour to provide all our prospective clients with the information they require to make an informed decision, and below we have included an extract from our terms and conditions concerning payment for our services.
 
Our quotation will be valid for 7 days and is subject to a raw material price increases if your order is placed after that time.

Our quotation is for your personal concept design that has been approved and agreed by you and outlines your part payment plan.
If you commission us to make your furniture, we will send you your order form and payment schedule as follows:

Fitted Furniture & Free Standing Commissions
Three Part Payment

25% First part payment
This payment is to secure your workshop production time slot before start of manufacture.
  Due to the volatility of raw materials and pricing structures since the Covid-19 pandemic and Brexit legislation we have temporarily suspended our '7 day' cooling off period. So, please ensure that you are fully conversant with our offer to you before you commission and deposit your design.

Due to the bespoke nature of our business we do not offer any refunds if you decide to cancel your order with us and your specific raw materials have been purchased for the commission.
​Design fees are not refundable if you decide not to commission the furniture. 
 
60% Second part payment
This payment is requested at the start of manufacture and is not refundable
​ once manufacture has commenced.
 
15% ​Final Completion Payment
Upon completion of your Furniture installation we will invoice the final 15%.
 Free Standing Furniture 
​ with a total invoice value of £1,200.00 or under

20% Booking Deposit
This payment is to secure your workshop production time slot.
 

80% Start of Manufacture
​This payment is requested at the start of manufacture and is not refundable
​once manufacture has commenced.
​If, during the production process you request any additions to the design we will
agree the additional cost and invoice this to you on an extras invoice which
will be payable upon completion.
 
During the production we will keep you informed of the progress via
our ‘Workshop Weekly’ blog and, of course you are most welcome to visit our
​ workshop whilst your furniture is being made.

Satisfaction & Confidence

Many of our commissions come via referral from clients who have already experienced our approachable style & quality product. We have handwritten testimonials that you are welcome to read when you visit our workshop. As an approved member of the Guild of Master Craftsmen you have the added assurance that we have been vetted and approved by the Guild whose objective is to support and recognise the skill and integrity of legitimate craftsmen.
 
You will not be asked to pay your final completion payment until you are completely satisfied that we have honoured our agreement with you.
 
For your peace of mind, your new furniture is endorsed by our 3 year craftsmanship  warranty in the unlikely event that you have a problem after your final payment has been made.
 
We only fit high quality components into our cabinetry. All the Blum products (drawer runners & hinges) that we use in the construction of your furniture has a 20 year warranty when used for purpose and in a domestic circumstance. 
 
We hope that this has assisted you in knowing a little more about us and how we might work together in partnership. If you would like to know more about our work, we would encourage you to browse our portfolio and design studio pages. Even though we say it ourselves, there are some great inspirational ideas on there!